Frequently Asked Questions

Everything you need to know about shopping with Le Petit Depot

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days to arrive.

What is your return policy?

We offer a 30-day return window for most unused and unopened items in their original packaging. Please contact our support team to initiate a return request.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Currently, we ship to a select list of countries. You can check if your region is eligible by entering your address during the checkout process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are the products on your site authentic?

Yes, Le Petit Depot sources products directly from authorized distributors and manufacturers to ensure that every item we sell is 100% authentic and of the highest quality.